About this opportunity
Operations Assistant
UNV - United Nations VolunteersSomaliaInternationalJunior level
Application deadline: October 29, 2026 (9 days)
Summary by Impactpool
The Operations Assistant at the United Nations Department of Safety & Security (UNDSS) plays a crucial role in supporting the Security Operations Centre (SOC). This position involves monitoring incidents, maintaining accurate logs, and ensuring timely communication of security-related information. The assistant will serve as the first point of contact for UN staff requiring security assistance and will coordinate responses to incidents. The role requires working shifts and collaborating with various security teams to ensure the safety of UN personnel and facilities.
Candidate Requirements:
- Ability to work shifts
- Strong communication skills
- Experience in security operations
- Proficiency in incident reporting
- Ability to coordinate response teams
- Attention to detail in log maintenance
Details
Mission and objectives
The Department of Safety & Security (UNDSS) is responsible for providing leadership, operational support and oversight of the United Nations Security Management System (UNSMS) globally. As a global leader in security risk management principles, UNDSS enables the safe and effective delivery of United Nations programmes and activities in the most complex and challenging environments, while maximizing precious resources. To this end, the work for the Department is aligned under a clear mission, to enable United Nations system programme activities through trusted security leadership and solutions.
Context
United NationsDepartment of Safety and Security (UNDSS) coordinates all necessary requirements to enable personnel to deliver the UN mandate safely, be it about training, programme assessments in support of the Security Risk Management (SRM) process, budget preparation, or security logistics.
Task description
Within the delegated authority and under the supervision of the Chief of the Security Operations Centre (SOC) or his/her designated mandated representative(s), the UN Volunteer Operations Assistant will:
- Work on shifts in conjunction with other counterparts assigned to the Security Operations Centre (SOC).
- Alert the supervisory chain immediately of any serious accident or incident.
- Maintain an accurate and updated log in the daily occurrences book of all reports received by the SOC.
- Report immediately all urgent communications to the Chief of the Security Operations Centre (C-SOC), Chief Security Incident Operations Centre (CSIOC), Department of Peace and Security Operations (DPSAOPS), and Public Safety Advisor (PSA ), following the type of incident.
- Receive, process, record, and disseminate all security-related information to the appropriate locations through approved security channels.
- Monitor the SOC email to take timely action on all incidents and/or requests.
- Process the Travel Request Information Process (TRIP) requests for travelers to Somalia.
- Direct physical security inspections of UN buildings and facilities.
- Serve as the first Security Point of Contact (POC) to all UN staff requiring security assistance.
- Ensure accurate and timely dissemination of alerts, incident reports, and flash reports.
- Task, as required, Field Security Coordination Officers (FSCOs), appropriate response teams, the on-call Security Investigation Unit (SIU ) Investigator, Local Security Assistants, United Nations Guard Unit (UNGU), etc.
- Direct and coordinate all responses carried out by the response teams, the on-call SIU Investigator, Local Security Assistants, UNGU, Premises Security, and any other agencies that may be required during crises.
- Direct and coordinate all responses to incidents reported from a UN compound.
- Maintain an Occurrence Log focused on actions taken during incidents that are reported to the Operations Duty Officers.
- Work on shifts in conjunction with other counterparts assigned to the Security Operations Centre (SOC).
- Alert the supervisory chain immediately of any serious accident or incident.
- Maintain an accurate and updated log in the daily occurrences book of all reports received by the SOC.
- Report immediately all urgent communications to the Chief of the Security Operations Centre (C-SOC), Chief Security Incident Operations Centre (CSIOC), Department of Peace and Security Operations (DPSAOPS), and Public Safety Advisor (PSA ), following the type of incident.
- Receive, process, record, and disseminate all security-related information to the appropriate locations through approved security channels.
- Monitor the SOC email to take timely action on all incidents and/or requests.
- Process the Travel Request Information Process (TRIP) requests for travelers to Somalia.
- Direct physical security inspections of UN buildings and facilities.
- Serve as the first Security Point of Contact (POC) to all UN staff requiring security assistance.
- Ensure accurate and timely dissemination of alerts, incident reports, and flash reports.
- Task, as required, Field Security Coordination Officers (FSCOs), appropriate response teams, the on-call Security Investigation Unit (SIU ) Investigator, Local Security Assistants, United Nations Guard Unit (UNGU), etc.
- Direct and coordinate all responses carried out by the response teams, the on-call SIU Investigator, Local Security Assistants, UNGU, Premises Security, and any other agencies that may be required during crises.
- Direct and coordinate all responses to incidents reported from a UN compound.
- Maintain an Occurrence Log focused on actions taken during incidents that are reported to the Operations Duty Officers.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
Summary by Impactpool
The Operations Assistant at the United Nations Department of Safety & Security (UNDSS) plays a crucial role in supporting the Security Operations Centre (SOC). This position involves monitoring incidents, maintaining accurate logs, and ensuring timely communication of security-related information. The assistant will serve as the first point of contact for UN staff requiring security assistance and will coordinate responses to incidents. The role requires working shifts and collaborating with various security teams to ensure the safety of UN personnel and facilities.
Candidate Requirements:
- Ability to work shifts
- Strong communication skills
- Experience in security operations
- Proficiency in incident reporting
- Ability to coordinate response teams
- Attention to detail in log maintenance
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Operations Assistant
UNV - United Nations VolunteersSomaliaInternationalJunior level
✓ Application link checked and working on 20 Oct 2026
Opens the official application page on app.unv.org.
