About this opportunity
- High school diploma with 7 years of relevant experience or equivalent
- Experience working with Executive Level/Senior Management
- Excellent organizational and administrative skills
- Ability to work in a diverse team environment
- Proactive problem-solving skills
- Adaptability to changing priorities
E T Temporary
| Job #: | req38912 |
| Organization: | World Bank |
| Sector: | Information Technology |
| Grade: | ET3 |
| Term Duration: | 1 year 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Washington, DC,United States |
| Required Language(s): | English |
| Preferred Language(s): | |
| Closing Date: | 11/6/2026 (MM/DD/YYYY) at 11:59pm UTC |
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Description At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd
ITS Vice Presidency Context
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
Department Context
The World Bank Group Technology Office (ITSTO) defines and executes the technology strategy for the World Bank Group, ensuring that technological investments and standards deliver secure, resilient, and efficient platforms to support global operations. Through strategic planning, enterprise architecture, platform engineering, and core infrastructure management, ITSTO aligns technology initiatives with the Bank Group’s mission and business objectives. By fostering collaboration across all World Bank Group entities—including IBRD, IDA, IFC, MIGA, and ICSID—ITSTO leverages technology as a catalyst for accelerating development impact and advancing digital transformation.
Unit Context
The Technology Platforms unit (ITSPL) delivers integrated IT platform solutions, integrating security, cloud-first strategies, automation, and self-service capabilities. ITSPL facilitates Identity and Access Management (IAM) in accordance with Zero Trust principles, Platform Engineering through Infrastructure as Code (IaC), and seamless Database and Integration management. By applying Site Reliability Engineering (SRE) practices, the unit ensures Cloud Operations adhere to enterprise standards for efficiency and reliability.
Duties and Accountabilities
• Manage the Unit Manager's calendar, meeting logistics, and official travel planning; monitor action items and follow through on decisions and commitments across unit leadership.
• Liaise with the ITSTO front office, advisor, and peer ITS unit front offices; serve as the primary coordination point between the unit and broader departmental and VPU-level counterparts. • Plan staff meetings and unit events (town halls, workshops, social activities), managing agendas, notes, and follow-up actions.
• Serve as the unit recruitment, onboarding, offboarding and space coordinator. This involves providing support for the hiring process (including coordinating and scheduling candidate interviews), organizing all recruitment logistics, ensuring a consistent and welcoming experience for all staff, handling device provisioning and device returns as needed, and handling workspace assignments. • Support space management and handle day-to-day operational needs, identifying opportunities to streamline unit processes.
• Provide a wide range of administrative support to the unit, including scheduling and organizing meetings, organizing event logistics, coordinating calendars and schedules, independently resolving scheduling conflicts, supporting document preparation and archiving. • Prioritize competing demands with minimal supervision, and handle issues and activities with independent judgment and discretion. Liaise with technical teams and other parties, as needed, to channel incoming correspondence and ensure smooth day-to-day operations.
• Facilitate internal communication, ensuring team members and contractors provide requested information in a timely manner. • Maintain and manage the unit’s distribution lists. Create and manage teams and channels in Microsoft Teams and other applications to facilitate internal collaboration and task tracking.
• Be a proactive problem-solver, fast learner, with solid knowledge of the Office 365 suite (including Word, Excel, PowerPoint, SharePoint, etc.), Microsoft Teams, Webex, SAP/Admin Portal, and a keen awareness of digital technologies and trends. • Work closely with the Assistants of other ITSTO units on cross-departmental matters and act as back-up to counterparts during leave periods.
• Any other Ad-hoc assignments. Selection Criteria Attention : Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.
• High school diploma with 7 years of relevant experience or equivalent combination of education and experience; undergraduate degree preferred.
• Experience working with Executive Level/Senior Management. Able to exercise a high level of integrity, confidentiality, and discretion in handling sensitive information. • Excellent organizational, office support, and administrative skills, with keen attention to detail and ability to proactively handle and follow up on multiple tasks and requests in a timely manner, often in a fast-paced environment and under time pressure.
• Experience working in a diverse team environment; ability to work with staff at all levels, with minimal supervision. • Demonstrate a high degree of proactivity and capability to foresee potential issues.
• In a fast-paced and fluid environment, the ideal candidate must be able to adapt quickly to changing priorities and handle multiple tasks simultaneously. WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. World Bank Group Core Competencies As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC including our values and inspiring stories. |
- High school diploma with 7 years of relevant experience or equivalent
- Experience working with Executive Level/Senior Management
- Excellent organizational and administrative skills
- Ability to work in a diverse team environment
- Proactive problem-solving skills
- Adaptability to changing priorities
✓ Application link checked and working on 24 Oct 2026
Opens the official application page on worldbankgroup.csod.com.
